Onsite Support

Our team offer onsite visits to support you in your home, educational outlet, or business so that your network, software and hardware processes are well maintained.

Book Onsite Visit Support
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For Home or Office

We use the best technology, expert assistance and support, and our Support services are tailored to your budget.

We know that your network should be private and your software secure, and that all of your devices should sync perfectly so that all your Apple devices sync, share and store to an optimum level.

Backup System

The FilioTech team can discuss backup systems needs, including those on your private hard drive and storage needed in the Cloud. Should you have a new requirement for backing up system data, or wish to update an existing backup process, we will advise on what can be done - and how to do it.

WiFi Audit

If you are experiencing slow-speed internet or blind WiFi spots in your home, office or other locations, we will carry out an onsite visit. When we visit we will audit and test the equipment, including routers and hardware. Following our detailed overview, we will be well-placed to suggest the most affordable solution for the best fit, extending the WiFi access around your home or office to avoid frustrating blind spots.

New Mac Setup

If you have a new Mac, we assist with issues from starting up to setting profiles and syncing your other devices. We will help setup accounts, ensuring security and privacy levels are set, then can get you connected. We can restore your data from a backup, connect you to WiFi, set up devices such as printers and scanners, and ensure you know how to access and manage each area of your home or office system.

Tuition

Whether you have an ongoing project or want to learn a few new things about your Apple Mac computer, we can help. Over many years, we've helped customers with the varied tasks associated with all areas of your Mac, for example; creating your first project in iMovie for your loved ones; helping organise photos library, files and documents; building beautiful albums for sharing. Whatever you need, we are just one phone call away.

Area coverage

FilioTech operates locally through Surrey and Central London, however, we can support our Nationwide or European clients through a choice of remote services such as Remote Support, Endpoint Protection and G Suite by Google.

Customer focused

Tailored solutions that meet our customers needs

Call-Out Fees

Are automatically calculated based on the distance

Expert Knowledge

Over a decade of successful experience in technology

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Onsite Support

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Our Office

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Additional Time

The minimum period available to book is 1 hour. If you need our engineer for longer than an initial 60 minutes, please add extra time now.


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Final cost

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Each request is manually reviewed, so please make sure you have included all the necessary details and you selected enough time to complete your request. We will start counting the time from the moment our technical access to your property.

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