Who are We? What Do We Do?
We are a dynamic and friendly Apple-focused Managed Services Provider (MSP). Our main goal is to improve, and help people achieve more with technology. A huge part of our success is establishing a friendly relationship with our clients - we want to understand your business and your goals, so we can help you get there.
The Story Begins
When Steve Jobs famously said this quote:
"You have to start with the customer experience
and work backwards to the technology."
Steve Jobs
February 2013, Decision Time
In 2013, Rafal started a friendly, customer-focused Apple Consultancy company, providing help, guidance and advice to local users and Small Businesses.
Rafal has worked with Apple Mac products for over a decade.
His consultancy business was the culmination of deep interest and affinity for Apple Computers teamed perfectly with the ability to troubleshoot, explain and solve problems and issues to many frustrated users.
Licenses & Certifications
Rafal has accumulated over 28 Professional Certifications in Technology such as CompTIA A+, Google G Suite and Apple Certifications
Expert Knowledge
Over a decade of in-house and remote experience in Apple repairs, software, technology, DNS and G Suite
" We have used Rafal on numerous occasions and highly recommend him, his work ethic is exceptional. "
Jayne James
Our Missions
To provide exceptional IT Support services to local, and nationwide businesses, schools, home users and professionals. Here at FilioTech® we want to help everyone who struggles with technology. We are here to save the day.
While others race to provide the latest tech, they often forget the importance of the end-user experience and business continuity. Whilst the latest technologies and IT solutions can provide additional features, sometimes they can negatively impact on your productivity, performance, software support, and IT management.
We work with our Business clients on a monthly, or ad-hoc basis, and we regularly develop business relationships whilst learning and understanding our client processes.
Why? So we can execute IT solutions accurately. In some cases not necessarily the latest or next-gen solutions, but those that work best for your Business.